FAQ
Everything you might be wondering about ORIZN Sober. Still stuck? Get in touch.
Who is Rae?
Rae is a little dragon companion inside the ORIZN Sober app. Rae hatches on your day one and grows up as you do, from Hatchling all the way to Guardian.
Rae is an AI, not a person, and isn't a substitute for professional help. Everyone gets to meet Rae for free; talking with Rae and watching Rae grow are part of ORIZN Plus. Crisis help is always free: on Rae's screen, "Talk to someone now" opens guided breathing and helplines matched to where you are, on every plan.
How does the AI Companion work?
The ORIZN Companion understands your recovery: your addiction type, your streak, and what you're working through, when you choose to share it. The Companion talks with you like someone who's been there, not a script, and is crisis-aware: if a conversation suggests you may be in danger, real support comes up straight away. Judgement-free, and there any time of day or night. In the iPhone app, the Companion is Rae.
Talking with the Companion is part of ORIZN Plus. You can also talk out loud (transcribed on your phone), keep your chats or talk off the record, choose how the Companion talks to you, and turn on memory so the Companion remembers what you're working on.
Is the app free?
Yes. The core is free: a streak counter for one recovery, every milestone, a private journal with your mood for the last 7 days, the urge log, calm tools like breathing and ride the urge, savings goals, the first 3 days of the guided programme and the Community. Everyone gets to meet Rae. If you already track more than one recovery, you keep them all.
Crisis support and helplines are always free, for everyone, on every plan.
What's in ORIZN Plus, and what does it cost?
ORIZN Plus is three things. Talk with Rae any time, and watch Rae grow from Hatchling to Guardian (fair use applies). Make the whole app your world: Harbour Lights, Blossom Cliff, Moonlit Lake and Aurora Peak, each with a day and a night look that follow your clock (iPhone). And Know yourself: see when urges hit, what sets them off and how your mood moves, over weeks, months and years.
ORIZN Plus also includes tracking more than one recovery, voice input, replies read aloud, saved chats and ghost mode, a choice of Companion persona, Companion memory if you turn it on, a morning intention, a check-in before your riskiest times, export and a shareable progress report, Your year in recovery, a weekly summary you can send to a supporter, the full 30-day guided programme (Days 1 to 3 are free) plus Days 31 to 90, Sleep, Social events and Cravings, plans for your top triggers and a tough day, a library of journal prompts, journal reflections, weekly notes, and widget styles and Live Activities on iPhone.
There are three plans: Annual, which starts with a 7-day free trial, 6-Month and Monthly. Prices are shown in the app in your currency, and you can cancel any time. Crisis support and helplines are always free.
How do I reset my streak?
If you slip, tap reset on that recovery and only that clock restarts. Your journey doesn't start over: we track your lifetime clean days alongside your current streak. Slips happen. No shame. Start again.
What addictions does the app support?
All of them. Alcohol, drugs, gambling, porn, nicotine, sugar, gaming: anything you're working to get free from.
Is my data private and secure?
Yes. We use industry-standard security, and we never sell your data. We share it only with the service providers that run the app, such as Google Firebase, Anthropic for the Companion's replies, and OpenAI for our other AI features and safety checks, and only to provide it. Your recovery is private, and your account keeps it backed up, so it is there whenever you sign in. Our Privacy Policy has the detail.
What devices is the app compatible with?
ORIZN Sober is available on iPhone (iOS) and Android. If you used the web app before, download the app and sign in with the same email: your account and everything in it is there.
What happens if I lose internet connection?
Your streak and journal entries are saved on your device, and everything syncs to your account automatically when you're back online. The Companion needs a connection.
Can I export my journal entries?
Yes, with ORIZN Plus. You can export your journal, urges, slips and recoveries as a PDF or CSV, or share a progress report, for your own records or to share with a therapist or counsellor.
Can I use the app anonymously?
Yes. You don't need to use your real name. Sign up with an email address, or with Apple or Google, and call yourself whatever you like. In the Community you're shown by a handle, never your email address.